Tuesday, March 2, 2010

Say What? How "disability friendly" is your business?

It's my impression that we all take for granted the ease in which we enter and/or exit a store or business; walk the aisles once inside; or step up and down curbs and walkways to get to our desired destination. 
And, how about parking and getting in or out of a car (or wheelchair)?  And, let's not forget the difficulties with seating in restaurants when dining out.

Can you imagine how difficult these simple tasks can be if in a walker or wheelchair? 

Please give thought to these simple considerations for evaluating
business "accessibility friendliness".

*   Do entrance doors have automatic openers?
*   Is the entrance to the store or business easily accessible to disabled persons and particularly those with mobility limitations? 
*   Are there steps?  Is there a ramp?  Is there a lift or elevator?
*   Are aisles wide enough to maneuver and accommodate wheelchairs?
*   Are there accessible restrooms, phones and water fountains?
*   Are there accessible tables that accommodate wheelchairs?  Or moveable seating?
*   Are disabled parking spaces provided with space for vans with lifts?
*   Is there appropriate signage for elevators and public restrooms?
*   How about the staff?  Are they cusomter-friendly?
*   Is staff helpful and courteous to those with (visible) disabilities?
*   Is assistance provided to move barriers to reach goods or services?
*   Does the business employee individuals with disabilities?

It has been my experience that most businessess make an effort to genuinely accommodate and extend courtesies to those in need, especially the disabled.  Unfortunately, there are still some (and I know we've all experienced them) who do not have a clue.  
I believe we can all help raise awareness, in a courteous way, by educating businesses when they fall short in the area of "accessibility friendliness". 

Best,
Julie

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